Please read our FAQ before sending us a message.


How can I track my order? Where is my Order?

We will send you an email notification when your order is confirmed. You may track your order by the order tracking link.

Registered customers may also track orders by logging in to ‘my account’ and clicking the order tracking link for the relevant order. Meanwhile, guest customers may follow the status of their order and track their orders by clicking the “Non-member Order Tracking” section on the home page footer.


By which delivery company will my order be sent?

All shipments are delivered to our customers through multi-vendors. For your delivery to be made correctly, you need to fill in your address details (address, street, district, city) fully.

Please do not accept any damaged packages and click here to contact us.


On which days do you deliver? Are any deliveries made on public holidays?

The deliveries are made during the week, within business days and not made on public holidays and Sundays.

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